Privacy policy

1. General information

This privacy policy explains the nature, scope and purposes of processing personal data on this website.

The controller responsible under the General Data Protection Regulation (GDPR) is Kreuser FeWo GbR, Finkenweg 10, 76470 Ötigheim, Germany. Telephone: +49 (0) 160 95 800 905; email: fewo-oetigheim@web.de.

2. Data collected

When you contact us using the form, we process your name, email address, telephone number (optional) and message. When you visit the website, technical data such as your browser, operating system, IP address, and the date and time of the request may also be recorded.

3. Purposes and legal bases

We process your data to respond to enquiries, handle booking or information requests, and ensure the website functions correctly. The legal basis is Article 6(1)(b) GDPR for enquiries and booking arrangements, and Article 6(1)(f) GDPR for operating the website.

4. Recipients and service providers

Your data may be shared with external service providers used to operate the website and booking features, including Splitforms for the contact form and Holidu Host for the embedded booking service. These providers process data on our behalf and in accordance with our instructions.

5. Data retention

Enquiries are retained for as long as necessary to handle them, unless statutory retention requirements apply. Technical log data is generally retained for a short period.

6. Cookies and external content

This website does not currently use tracking cookies. Loading external content, such as the booking service, may transmit technical data to the relevant provider. Please review the privacy information published by those services.

7. Your rights

You have the right to access and rectify your data, request its erasure, restrict or object to its processing, and receive it in a portable format. You may contact us by email or telephone. You also have the right to lodge a complaint with a supervisory authority.

8. SSL/TLS encryption

This website uses SSL or TLS encryption to secure data transmission and protect the connection between your browser and the website.

9. Web analytics (Umami)

The German-language policy identifies Umami (Umami Cloud) as the website analytics system and gives cloud.umami.is as the hosted instance. The website ID is 9b1ff5c5-32f0-4c4b-9297-1d6f45581b03.

Umami may be configured not to set tracking cookies and to anonymise IP addresses. Whether cookies are set and how IP addresses are processed depends on the configuration of the specific Umami instance.

You can disable web analytics using the option at the bottom of the website. This stores a preference in your browser’s local storage and prevents the analytics script from loading.

Further information about Umami’s privacy practices is available from the Umami website.